Contact

Talk to a real person.

Our customer services team is at the depot Monday to Friday, 9am to 5pm.

Find us

Vision Bus
Blackrod Interchange
Station Road
Blackrod
Bolton, BL6 5JE

Lost property

Left something on the bus? Report it online with the route, date, time and a clear description. We will give you an LP reference and text you if we locate a possible match.

Report or track lost property

How we handle lost property:

  • We store lost property items for a maximum of 28 days, after which they will be disposed of.
  • Perishable items will be disposed of at the end of the working day.
  • Official documents — such as a passport or driving licence — will be returned to the appropriate body for their disposal after 28 days.
  • For payment (credit/debit) cards lost inside other property, such as wallets and purses, we will remove the cards and destroy them securely at the end of the working day.
  • We recommend that you contact your bank immediately to report the loss and arrange a replacement.
  • We do not keep or take enquiries for any hazardous, illegal or objectionable items. We refer these items to the appropriate authorities.

Send us a message